Consumer decision-making models seek to explain how individuals recognise need states, gather and process information, evaluate alternatives and arrive at purchase decisions, before assessing ...

The Government have announced new rules to strengthen protections for consumers buying financial products or services online ...

Q: Over the past decade or so, the DOT has adopted a series of consumer-protection regulations, such as the full-price rule, the codeshare rule and, most recently, the rule requiring automatic refunds ...

The Trump Administration has done a remarkable job so far working to reverse many of the worst consumer policies and rules imposed by the Biden Administration – particularly those that limited ...

Variety-seeking behaviour reflects consumers’ inclination to switch among products, services or experiences rather than repeat identical choices. This tendency emerges from both internal drivers—such ...

Q: In your July 21 column, "The fate of consumer-protection rules," you wrote, "It will be a year until the president's immediate-repeal directive can take effect, and it will probably be another year ...