Ordering takeout through a delivery app has become one of the easiest ways to enjoy restaurant meals at home. With a few taps on a phone, customers can browse menus, place an order, and track their ...

Quality control in restaurant delivery has come a long way since Domino’s first encouraged its customers to “Avoid the Noid.” As consumers increasingly adopt off-premise consumption via delivery or ...

Between the service fee, delivery fee and tip added up at checkout, the price of a meal on third-party delivery apps can be far higher than many consumers expect. Frustrations from both sides of the ...