The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Salesforce’s Einstein GPT and Data Cloud are now available in beta in the ...

Salesforce today unveils the first update to its field service management (FSM) product since the acquisition of FSM vendor ClickSoftware, which closed in October last year. New features include ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

The top 5 field service software tools offer AI automations, CRM features, and much more. When you’re fielding customer calls and managing a team of techs and a warehouse of inventory, a good field ...

Apple is bringing new integrations to Salesforce tools, like Apple Messages for Business in Service Cloud or ARKit in the Field Service mobile app. Salesforce and Apple's partnership began in 2018 and ...