For more than 25 years, I've worked in retail and retail technology, from international projects to fiscalization and POS ...

Many retailers appear to be focused on how technology actually improves store performance, drives sales and enhances the shopping experience for the customer.

Against a backdrop of acknowledgement that artificial intelligence (AI) will impact retailers in many ways, the sector is experiencing a major level of investment aimed at creating the infrastructures ...

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food, The Home Depot and Motorola are a selection of companies introducing ...

Nikki Baird: Retailers were very focused on trying to create high-touch, high-value in-store experiences, not unlike today. However, at that time there was no consideration for integrated experiences.

Much has been said about retail’s recent transformation into a more data-driven, digital-first industry. Retailers and technology leaders have lauded the returns on digitalization initiatives, touting ...

Small retailers adopt self-ordering kiosks, bringing chain-level technology to neighborhood stores without sacrificing personal service.