Technology professionals consistently report that their workloads exceed capacity, their teams are understaffed, and that, despite these realities, their institution still demands they maintain the ...

"We continue to think about how to simplify systems and processes. So instead of having 128 different applications, we're trying to move toward a system-wide enterprise approach. This creates a lot of ...

"Hotline: Cybersecurity and Privacy" tackles the philosophical, moral, strategic, and organizational quandaries related to higher education cybersecurity, privacy ...

Generative artificial intelligence can expand the reach of open educational resources, but educators and institutions need a clear framework for licensing, disclosure, and responsible use. The SAMR + ...

In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged ...

The SEI program is working with the teaching and learning community to gather evidence of the impact of instructional innovations and current practices and to help evaluate the results.

An effective institutional analytics program has become essential to providing proactive student services and informing strategic actions. Leveraging a modern framework that describes the elements of ...

Inclusive learning space design should be based on a tripartite framework addressing the diverse physiological, cognitive, and cultural needs of learners. To highlight the importance of these issues ...

Many higher education IT budgets have been reduced, just as institutions are more dependent on IT than ever before, contributing to a growing institutional digital divide. As institutions tighten ...

As generative artificial intelligence use expands, colleges and universities need clearer ways to recognize when support becomes dependence and how to protect student agency, authorship, and judgment.

Navigating the complexities of artificial intelligence (AI) while upholding ethical standards requires a balanced approach that considers the benefits and risks of AI ...

ROI for technology solutions is an emerging practice in higher education that offers promise for helping institutions balance financial constraints with continued innovation. This content is sponsored ...