Chargebacks are becoming a growing concern for many businesses, with 37.3% of merchants surveyed citing reducing chargeback ...

The new framework replaces the Integrated Ombudsman Scheme, 2021, and seeks to provide a faster, free-of-cost, and ...

India Post has introduced new e-KYC rules that allow Aadhaar-based paperless transactions and require customers to update ...

Business risks of denial-of-service attacks explained for UK SMEs A denial-of-service attack can stop customers, staff, and suppliers from reaching the systems your business relies on. For many UK ...

THE Manila Electric Company (Meralco) is actively reviewing customer complaints about recent electricity bill increases, which it attributes to hotter temperatures and the Middle East crisis. “Meralco ...

Salesforce pays $3.6 billion for AI-powered customer service agent provider to strengthen its position in the AI market.

A coalition of 46 attorneys general were able to secure a $45 million settlement with Block Inc., the company that owns the ...

AI systems that can plan and take action stand to transform business operations, but deploying them can be challenging. At ...

The RBI has tightened rules on the sale of financial products, banning compulsory bundling, formally defining mis-selling and mandating refunds and compensation for customers harmed by unfair sales ...

From influencers to bank agents, all sales channels come under regulator's new rules against financial product misselling ...

Microsoft’s latest round of layoffs has affected around 4,800 employees globally, but the company is offering one of the most ...

Jos Electricity Distribution Plc (JED) has raised concern over the rising incidence of electricity theft in Plateau State, ...